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Posts Tagged ‘conversion optimization’

Conversion Optimization Testing Process

August 5th, 2010
Tags: conversion optimization
Categories: E-commerce
By: Lee Roberts

 

My first social experiment, a study in jury dynamics, was an utter failure. Although my college professor assisted me, I was still in control and being an educator she allowed me to learn from my mistakes. Thank you very much Barb, I did learn a lot.

You see, I included too many variables and the wrong type of measurement.

I separated the participants into groups of 12 and provided them real life jury trials from around the country. Cases included murder, burglary, assault, auto theft, and an auto accident.

My variables included age, ethnicity, number of children, education, type of job, marital status, suffered from a crime, know someone who suffered from a crime, and religion.

Then instead of “guilty” or “not guilty,” I had the participants indicate the level of guilt.

The two factors that caught me ill prepared were ethnicity and level of guilt.

I left ethnicity open to interpretation and came away with people identifying themselves as W.A.S.P., Latino, White, African-American, Cherokee and many others. I certainly learned why the government limits responses to Caucasian, Hispanic, Eskimo, Native American, African-American, and Asian.

I thought the level of guilt would provide an interesting insight into personal dynamics and points of view. Unfortunately, this turned into a mess. The responses were not simple black and white responses. I had results on a 0 to 10 scale of 3.12, 3.45, 6.789, and other wacky numbers.

From this fiasco I learned that scientific studies use tests with limited variables. Adding to many variables causes confusion and becomes too hard to track.

Now, I use the lessons I learned from that experiment to plan and implement conversion optimization studies. These studies require that I develop a hypothesis before we test which aids in limiting the number of variables we use in the conversion optimization testing process.

E-commerce Plans for the Future

March 11th, 2010
Tags: conversion optimization, E-commerce, Search Engine Optimization, SEO, website
Categories: E-commerce, Search Engine Optimization
By: Sheridan Broderick

 

Some new insights into the future plans for many Ecommerce retail businesses.

A recent study by Internet Retailer shows that 2/3 of Ecommerce retail shops have plans to redesign their shop’s sites at some point this year. The number one reason for doing so would seem to be to increase their optimization.

Search engine optimization it the key to success in the Ecommerce world. With so much competition out there, if you’re not on page one and maybe two you are not likely to see much traffic from the search engines.

Most of these Ecommerce business owners said that completing a website redesign would generate a higher sales conversion and attract new customers. While a redesign will usually attract more customers to staying on your site once they have reached it, search engine optimization is not guaranteed to increase sales because the goal of SEO is to increase traffic. I’ve seen sites with website traffic at 300+ visitors per day and zero sales.

When considering a website redesign, make sure that you’re also getting someone to look at conversion optimization as well as search engine optimization. Your redesign should make your site attractive, but it should also streamline the sales process, funneling visitors through their shopping cart to checkout.

SEO vs. PPC

March 11th, 2010
Tags: conversion optimization, PPC, ROI, SEO
Categories: Pay Per Click, Search Engine Optimization
By: Sheridan Broderick

 

Many clients come to us with the false impression that SEO (search engine optimization) and PPC (pay per click) are relatively the same thing. This is where the internet community and the small business owner’s share their biggest mis-understanding.

Search Engine Optimization

Search engine optimization focuses upon organic (free) search engine results. These are the ten results you see on each results page. I don’t know how many times I’m asked, “How much does Google charge to be in the first spot of their search results,” and each time I’m as dumbfounded as the first time I heard this. Search engine optimization is the process of in-site, on-page, and off-site techniques being properly placed and developed. The only person you might have to pay for this is your search engine optimization specialist.

Pay Per Click

Pay per click is exactly what the name says, each time someone clicks on your ad you have to pay Google, Yahoo or whomever your buying ad space from. With pay per click you create campaigns and within each campaign you create ads. Each ad will be different and will be selected to displayed when people search for certain keywords. You bid on the different keywords by selecting how much you will pay-per-click. Pay per click, when done correctly can increase your ROI by 40% or more and when done incorrectly you can see very significant losses.

I’m not trying to discourage your from choosing to do a pay per click campaign, you should just be aware that you should do thorough research before selecting a pay per click manager. A good conversion optimization and ppc company that we recommend is Bach Marketing Group, www.bachmarketinggroup.com.

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